Hybrid ecosystem: market tools + TNK product
Every organisation already relies on critical systems (ERP, CRM, helpdesk, communications). Rather than reinventing everything, we integrate and orchestrate flows on proven third‑party platforms—when it makes technical and economic sense—and strengthen them with intelligent automation via AgenteDesk, our product for conversational flows, triage and hand-off to human teams.
The outcome is measurable processes: fewer manual clicks, more predictable SLAs and teams focused on decisions—not copying data between apps.
Integration with market tools (RPA, iPaaS, APIs)
Workflow design and exception governance
AgenteDesk for AI, service and conversational automation
Monitoring and continuous improvement of flows
What we deliver
Third-party tools
We select and connect leading platforms the market already adopts: robotic automation, cloud integrations, job queues and stable APIs—always aligned with your stack.
Operations & evolution
Documentation, handover to your team and an evolution plan: new integrations, new use cases and fine-tuning as business rules change.