Privacy Policy

Fabrica TNK (“we”, “us” or “the company”) respects your privacy and is committed to protecting personal data processed through this website and related contact channels. This policy describes what information may be collected, how it is used and your rights under applicable law, including the GDPR where relevant.

The controller of personal data collected through this site is Fabrica TNK as a digital services provider. For privacy matters or exercising rights, contact us via the contact page or the footer of this website.

Depending on your interaction we may process, among others: name, email, phone, company, messages you send voluntarily (e.g. via forms or WhatsApp), technical browsing data (such as IP address in server logs, browser type or pages visited) and communication preferences.

Data is processed to: respond to information or contact requests; deliver or prepare services; manage customer and prospect relationships; comply with legal obligations; and, where applicable and with your consent, send relevant service communications. Legal bases may include contract performance, legitimate interest in responding to contacts and, where required, consent.

We retain data only as long as needed for the purposes for which it was collected or as required by law. Periods may vary by data type and purpose (e.g. commercial correspondence vs. accounting or tax obligations).

We do not sell your personal data. We may use processors (e.g. hosting, email or analytics tools) who process data on our instructions only. Where required by law we may disclose information to competent authorities.

We apply appropriate technical and organisational measures to protect data against unauthorised access, alteration, disclosure or destruction. No system is perfectly secure; we also encourage good practices on your side (strong passwords, updated devices).

Depending on applicable law you may request access, rectification, erasure, restriction, portability or object to processing, and withdraw consent where processing is consent-based. Contact us through the channels provided on the site. You may also lodge a complaint with your supervisory authority (e.g. CNPD in Portugal).

This site may use cookies or equivalent technologies for technical operation, preferences or aggregate statistics. You can configure your browser to refuse cookies; some features may then be unavailable.

We may update this policy periodically. The “last updated” date at the top will change when material updates occur. Continued use after publication constitutes notice of the changes, without prejudice to your statutory rights.

For questions about this Privacy Policy or the processing of your personal data, use the contacts in the footer or the services contact section.